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Original topic:

Galaxy A70 fingerprint scanner issue

(Topic created on: 14/07/20 06:19)
Khen
Apprentice
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Galaxy A Series

Been using it for more than a week now and I keep having this unlocking problem for like three to five times a day. Screen won't respond regardless of how hard you press your finger on the on-screen scanner area. Will have to press the power button instead to unlock using face recognition. Anyone having the same?

182 REPLIES 182
nunofduarte
First Poster
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Galaxy A Series

Hi all. 

After 11 months, the issue remains more or less the same. 

I'm hardly ever able to unlock the phone with the fingerprint, but some apps that need that function (like bank apps) usually work. Really weird.

Yesterday my a70's screen died. Have no idea why. I'm hoping that whatever the reason is, the fixing of that will fix the fingerprint scanner too. That would be great. I'll let you all know what turns out. 

 

Besides this, has anyone tried the a71? Is it any better? 

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acy2yiu
First Poster
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Galaxy A Series

Looks like Samsung has fixed the fingerprint scanner problem in the new software update I just received this morning.

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GALAXY70S
First Poster
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Galaxy A Series

BOUGHT GALAXY A70S A WEEK BACK.

 

REGISTERED MY FINGERPRINTS. BUT DID NOT MATCH WHENEVER I TRIED TO UNLOCK MY PHONE.

STOPPED USING IT.

 

RETRIED IT YESTERDAY. NOT ABLE TO EVEN REGISTER THEM THIS TIME. INDICATOR DOES NOT EVEN TOUCH 50%.

 

NOT BEEN USING ANY SCREEN GUARD OBVIOUSLY.

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