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Original topic:

Galaxy A52 5G Phone Speaker too quiet to hear on calls.

(Topic created on: 04-01-2022 11:11 AM)
caitlynleckey
Apprentice
Options
Galaxy A Series

Recently, while on the phone to multiple people, the sound coming from my top speaker has been so quiet it is almost impossible to hear what the person is saying. I am able to hear perfectly when I put the call on speaker.

I have tried calling *#0*# and the top speaker volume is considerably lower than the bottom. 

Is this a known software issue, or has anyone else had this problem and been able to find a fix?

Thanks

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6 REPLIES 6
xSteveuk
Maestro
Options
Galaxy A Series
Hi
Try going settings
Sounds and vibration
Volume
And check setting Volumes

Also try clicking on the get help button on the samsung members page and run a diagnostic test speaker
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LittleGoldNugget
First Poster
Options
Galaxy A Series

Same issue here! Just had a call from Duane Reade Couldn't hear anything she said. The handsfree speaker works but you can't use that all the time - it's very bad. On my last galaxy you had the option to boost the sound but this is ridiculous!

LittleGoldNugget
First Poster
Options
Galaxy A Series

Yeah checked all these already- no difference

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caitlynleckey
Apprentice
Options
Galaxy A Series
Apparently some people have had success with it correcting itself when restarting but I have not had success myself 😞
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xSteveuk
Maestro
Options
Galaxy A Series
Try going
Apps
Phone
Phone storage
Clear cache And data
And see if helps solve the issue
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caitlynleckey
Apprentice
Options
Galaxy A Series
I just tried that, however I can't find clear cache.
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