18-04-2021 03:43 PM
Hello, until the last upgrade of my phone (few days ago), it randomly shutdown (or crash, I don't know).
The only way to restart it is to use forced reboot (power key and volume - key pressed together several seconds).
I try a lot of thing to fix this, some reboot, I remove some applications.... Nothing seems to work.
Have you an idea to help me ?
18-04-2021 05:06 PM - last edited 18-04-2021 05:07 PM
19-04-2021 08:36 AM
Hi, I try to do a wipe cache but I can't enter in wipe cache menu.
I shutdown the phone then I start with "power and volume +" but no menu appears to do a wipe cache. The phone just "start"....
19-04-2021 10:34 AM