Galaxy A40

[Graham52]

My mobile phone is not ringing when calls are coming in and it is going straight to voicemail.

Can anyone let me know how and which setting I need to change to make it ring and I can answer calls please?

[Mitzzz999]

If its a setting issue then maybe it's worth checking your call forwarding settings...

On my Samsung it's under...

Phone call - Settings - Supplementary Services - Call Forwarding

If its not your phone settings then you may need to contact your network or go to store for a replacement sim...

It's always worth powering the phone off, taking the sim out then popping it back in to refresh the phone too.

[BandOfBrothers]

Hi @Graham52 

Take a look on your Network's Providers help and support pages specifically for the option to delay the amount of time a phone call goes to your voicemail.

This should increase the amount of rings before your voicemail kicks in.

If you can't find this which is typically a short-code you key into your phone dialer app, then give your Network Customer Services a call.

[Pinkgoo]

Same with me