07-09-2022 08:51 AM
I am unable to take a screenshot as there is a QR code on display and a message appears saying it is a security policy. Is there any way round this? Thank you.
Solved! Go to Solution.
07-09-2022 09:17 AM
@ClaireMacGee Hello, keep in mind that in Secure Folder it is not possible to take screenshots. I don't know which app you are referring to. Greetings
"The quieter you become-the more you are able to hear..."
07-09-2022 09:22 AM
Hi Ventor, the screen I wanted to take a shot of was in GooglePay - is that a secure folder? Thanks
07-09-2022 09:32 AM
@ClaireMacGee .Some paid applications also restrict captures at a certain time. For example, if this happens to you during the process of associating a payment card to your account, it is not possible to execute the screenshot action, since it contains sensitive data. Greetings.
"The quieter you become-the more you are able to hear..."
07-09-2022 09:44 AM
Ok. It doesn’t contain sensitive info but it sounds like there’s nothing I can do. People with iPhones can take a screenshot of the same thing, so I just thought that maybe there was a way of doing it with my Samsung! Thanks for your help though 😀
07-09-2022 12:23 PM
07-09-2022 12:46 PM
Thanks - it makes sense. Just a bit annoying!!