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Original topic:

Galaxy A 71

(Topic created on: 13-07-2020 09:09 PM)
FjR513
Apprentice
Options
Galaxy A Series

I am experiencing difficulties receiving text responses. I looked on Google and the vast majority support Rebooting you mobile, hey it works but every time I need a Passcode I have to reboot my phone.  I cannot get an answer from Samsung, have tried most of this afternoon, FAQ, no answer, Live Chat, it was more Live no chat, asked for a supervisor none chatted with me, Left my landline number and hey guess what, yeah you right no one has phoned.  I wish I had remained with Huawei.

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3 REPLIES 3
wyse_terminal
Pathfinder
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Galaxy A Series
Which text message responses are you referring to may I ask?
BandOfBrothers
Superuser II
Superuser II
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Galaxy A Series

As a process of elimination can you try your sim card in another phone to help rule out the sim card and or network masts where you are @FjR513 

 

A Samsung Experience Store or Samsung Service Centre can test the phone.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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FjR513
Apprentice
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Galaxy A Series
Hi, managed to resolve issue myself. Thanks.