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Finger print

(Topic created on: 05-04-2023 05:09 PM)
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panda720
First Poster
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Why won't it let me add my finger print to the samsung a51
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SocietyGirl
Community Manager
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What happens when you try to do this, do you get an error?


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BandOfBrothers
Samsung Members Star ★★
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Does it start the set up process at all @panda720  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
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@panda720: Please can you provide further details of any issues you're experiencing when you attempt to set up the Fingerprint sensor in Settings > Biometrics and security > Fingerprints?

In the meantime, please refer to the link below for a guide on how to set this up, along with some troubleshooting step you can take. The guide refers to the Galaxy S22, however it will still be applicable to your A51. 

https://www.samsung.com/uk/support/mobile-devices/how-to-use-and-set-up-fingerprint-recognition-to-u...

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