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F U Samsung

(Topic created on: 25-05-2024 08:40 PM)
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Members_RiSkG7V
First Poster
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DO NOT BUY A55!!!!

 

Optical fingerprint sensor does not work.

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3 REPLIES 3
JAMES4578
Samsung Members Star ★★
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Hi @which error Message are you receiving?  Firstly check the Diagnostics,Samsung Members-Support-Phone Diagnostics-Fingerprint Recognition.

If ok there  advisable to to remove the fingerprints and reregister.  It generally helps to have a few fingers registered twice.  If nothing helps an idea to wipe the cache partition which has provided a solution for some customers.

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

Can also Repair Apps from the  same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BandOfBrothers
Samsung Members Star ★★
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Can you elaborate as to what if any troubleshooting steps you've taken thus far @Members_RiSkG7V 

If necessary let a Samsung Service Centre have hands on. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BreeTheMouse
Pathfinder
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His/Her name is derived from risk.
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