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Original topic:

Erasing personal data

(Topic created on: 23/01/21 15:41)
dany1946
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Galaxy A Series

I am about to give my A10 phone to an Asylum Seekers charity and I need to make sure all my personal data (passwords, photographs, contacts) are removed. How do I do that please?

1 Solution


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TessM
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Galaxy A Series

Hey @dany1946 ,

 

that is so kind of you. A Factory reset and removing all the accounts and SD cards will do the trick. You can find how to remove everything from your phone here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

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2 REPLIES 2
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TessM
Moderator
Moderator
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Galaxy A Series

Hey @dany1946 ,

 

that is so kind of you. A Factory reset and removing all the accounts and SD cards will do the trick. You can find how to remove everything from your phone here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

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dany1946
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Galaxy A Series

Many thanks for your very speedy response.