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Emails not syncing

(Topic created on: 19-06-2024 11:12 AM)
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jinty77
First Poster
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I use POP mail with Outlook. I can't send/receive emails even although the settings are correct. I get the following error message 
Sending 0x8004010F : Outlook data file cannot be accessed 
Help please 

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BandOfBrothers
Samsung Members Star ★★
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Hi @jinty77 

Please do double check your phone's sync settings. 

Also sometimes deleting the account from the phone and then resetting the email back up into the phone can help. 

Generic troubleshooting step > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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