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Dolby Atmos keeps turning off

(Topic created on: 17-01-2024 04:11 AM)
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rob777
Explorer
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Why does Dolby Atmos keeps turning itself off every couple of hours, any ideas would be very welcome , thanks 👍
4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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It could be a number of background issues which may need a process of elimination type of troubleshooting. 

First try >

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

And

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Let us know how you get on please @rob777 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Davidc1983
Journeyman
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Hi mine does it aswell
. After is did one ui 6. Update as i was on the beta. The dolby atmos just randomly goes off every so often.. ive got a A54 5G.
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rob777
Explorer
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Thanks David , I've got a34 5g & it keeps doing it I've done everything but it still does it , maybe just have to wait for next update lol 👍
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Mark_AW
Student
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My S21 ultra keeps doing it, submitted a bug report to Samsung all they've told me to do is update my phone if not already done so. Its had 3 updates since and still the issue remains. 🤔
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