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Original topic:

Connectivity Issues after software update

(Topic created on: 03-12-2023 08:57 PM)
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Izaga3
First Poster
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I just updated to One UI version 5.1. Since then, my Google apps and samsung apps cannot connect to the internet. My facebook, Whatsapp and tiktok connects but everything else does not connect over mobile data. when I connect via wifi everything works fine but with mobile data, it doesn't. 

I have called my network provider and I have tried all the tips online. Can someone help me resolve this?

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3 REPLIES 3
AlexLdn
Voyager
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The only thing I can think of is to do a factory reset at that point.
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Izaga3
First Poster
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I eventually fixed with the help of a blog post I saw. For some reason the Access point details I've been using stopped working properly after the update. I had to add another configuration then it started working. Thanks for your concern and response AlexLdn.

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riixii
Apprentice
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Hi Izaga3, please can you post the blog, I'm having the same issue with my A52s.

 

Thanks. 

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