28-01-2021 01:19 PM - last edited 28-01-2021 01:21 PM
Hi,
I've got a Samsung A10, this morning when I tried to unlock it and put the pin, the phone started to "talk" it sounds like google assistant, but I am not sure. I cannot unlock it or turn it off, whatever I do it is saying "locking the display", "pressing the turn off button", etc.
I wanted to turn it off and use safe mode, but it simply doesn't want to turn off. Now I am waiting for the battery to die so I can run it in safe mode. Any suggestions? Also, do you think it is a virus or an error with a phone, it's my daughter's phone
28-01-2021 01:24 PM
28-01-2021 01:28 PM
28-01-2021 01:57 PM
That is a great shout actually, I tried to ring it and it responded, after that, I tried unlocking it but the phone doesn't respond, I cannot cancel the ringing either.
28-01-2021 02:06 PM - last edited 28-01-2021 02:11 PM
Unfortunately, the phone was bought in a tech store.
28-01-2021 03:16 PM