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Can't update Google play

(Topic created on: 26-12-2022 10:22 AM)
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PizzaPls
First Poster
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So for a while now my Google play has been saying that it won't connect to the Internet even when it's avaliable. I asked Google for help but the problem didn't get resolved. Recently I found that the app was meant to be updated almost 3 months ago. When I went into settings to manually update it, my settings app froze and has done so consistently every time I've tried.
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keith30
Mastermind
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Have you tried uninstalling the Google play store app and reinstall it to see if that made any difference and you may need to do the same with the Google Play services app too
as they have to run together for you to get your updates.
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PizzaPls
First Poster
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Couldn't uninstall but tried disabling both apps then enabling them again. There weren't any obvious changes but I will get back to you if I find anything.
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