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Original topic:

Can't update Google Play Store

(Topic created on: 30-12-2022 10:52 PM)
PizzaPls
First Poster
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‎30-12-2022 10:52 PM in 

Galaxy A Series
So for a while now, my Google play store app has been constantly ofline even when I have a strong WiFi connection or mobile data enabled. When checking what was wrong I found that the app was 3 months due an update. I went into settings to try update it in settings but when ever I tried it would go back to the page you see when you open settings. Also if you keep trying to update google play it comes up with the "The Settings app keeps stopping".
I've had this problem for ages and I'm pretty tired of it now. Please 


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BandOfBrothers
Samsung Maker ★★
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‎02-01-2023 05:41 AM - last edited ‎02-01-2023 05:43 AM ) in 

Galaxy A Series

Hi @PizzaPls 

See if this helps.

Settings, Apps, Google Playstore, Storage, Clear Cache.

There is also some troubleshooting guides in this link > https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-google-play-store-will-not-load-or-d... 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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