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Original topic:

camera

(Topic created on: 09-09-2023 11:46 PM)
WBENSTOCK
Voyager
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‎09-09-2023 11:46 PM in 

Hi there my Samsung a34 5g has been in a official Samsung case never dropped and fully protected yet my camera lens appear so mucky and dirty under light ...

Anyone else have this 
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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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‎10-09-2023 05:21 AM in 

It is possible that dust etc can make it's way into the phone @WBENSTOCK even though the phone is ip67 dust and water resistant. 

Does this affect the photo's you take ?

A Samsung Service Centre can take a look.


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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WBENSTOCK
Voyager
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‎10-09-2023 05:26 AM in 

photos are fine just the camera lens looks dirty
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AndrewL
Moderator
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‎10-09-2023 10:29 AM - last edited ‎10-09-2023 10:29 AM

@WBENSTOCK: Have you tried cleaning the camera lens with a soft, lint free, microfibre cloth, such as a camera lens cleaning cloth, to see if this helps? For further guidance, please refer to the link below.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clean-my-galaxy-phone/#:~:text=If%20neces....

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