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camera has lost focus

(Topic created on: 13-03-2021 08:32 AM)
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Will64
Student
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My camera in normal use will not focus. Yet it will focus in wide angle. I have no idea how to fix this so would really appreciate any advice. Thank you.
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2 REPLIES 2
Babishko
Big Cheese
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I understand that there are a lot of A series owners with the same issue Will64. If it happened after a software update mate I would suggest the usual clearing the partition cache or maybe even trying to reinstall the last software package on your phone but this is probably a wasted journey judging from the comments of others who have tried this to cure the problem. If it is a software problem then it is something I expect Samsung to rectify in a future update but this will happen quicker if you can contact customer services and see if you get any help from them. This is as I said happening to plenty of other people out there and I hope a software cure can be found because if the problem is a hardware one then a repair or replacement phone may be the only options. Good luck Will64. 👍
Will64
Student
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thank you for the detailed response. I'll sit back and wait for the next update and deal with it after that.