Brand new Galaxy A52 (SM-A526B/DS) phone not certified for Google Play

[Members_uyLq5GA]

And as a result I can't use my new phone with a payment card via Google Wallet/Pay. Very frustrating. How can this be certified or is the phone actually insecure?

[BandOfBrothers]

Hi @Members_uyLq5GA 

This link may help > https://support.google.com/android/answer/ 

Or https://droix.co.uk/knowledge-base/article/how-to-fix-google-play-store-not-certified-error/ 

This is a similar community post > /galaxy-s21-series/device-is-not-play-protect-certified. 

Another last resort is to back up and Factory Reset. 

Look at the options to return the phone for a new one due to you not owning it for very long.

You shouldn't have to be troubleshooting a brand new phone @Members_uyLq5GA 

If I can be of any further help then please don't hesitate. Take care.  😎 

[paulmlaforge]

Sounds like your phone is counterfeit and not a genuine Samsung. Take it to a Samsung Service Center for them to check this. If it is genuine then it must be a hardware or software fault. In which case Samsung Service Centre will fix or replace your phone for free.

[paulmlaforge]

It's not counterfeit. I brought direct off Samsung.