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Black dot on screen

(Topic created on: 12-09-2022 09:43 AM)
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ryso
Apprentice
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I just received my new galaxy a53 but there is a rather annoying black dot at the top of the screen. Wondering if anyone has same thing and if so, how did people solve this? Thanks in advance 
6 REPLIES 6
aedan
Student
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Hello. By any chance are you referring to the cutout for the camera? If it is a black dot in the center at the top then it is the camera cutout.😀
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BandOfBrothers
Samsung Members Star ★★
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@ryso 

Can you take a photo of the dot your seeing and post a picture in your thread so we can see what's going on  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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It is possibly the camera and where it is placed on the phone but, take a photo of it, so we know how to help you.
ryso
Apprentice
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Hi. I think that's it! When I looked from a different angle I could see a lens. Thank you for that 😀
ryso
Apprentice
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Issue solved. Thanks everyone 😀
aedan
Student
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No worries! Enjoy your new phone!