Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Battery status

(Topic created on: 23-02-2024 09:14 PM)
875 Views
aqib001
Journeyman
Options

image

Doesn't show life of the battery, if its good or weak. Does anyone else experience this issue 
0 Likes
7 REPLIES 7
Piper123
Samsung Members Star ★
Options
It isn't an issue.

Your battery is working fine.
0 Likes
AndrewL
Moderator
Moderator
Options

@aqib001: Which device do you have, and what is the current Android version? If you're on Android 12 or lower, then it is possible that the 'Life' section of the Battery status diagnostic is not available, however it is difficult for me to troubleshoot from this position. Hopefully you can take some assurance that your status is Normal, which suggests that there are no issues with your overall battery life. 

0 Likes
darrenanas
Journeyman
Options
Go on support on here phone diagnostics test battery should say that. 1708711857878_1708711857865_0.jpg
0 Likes
aqib001
Journeyman
Options
Yes I done it. that screenshot I took was from diagnostics menu
0 Likes
jimmyk87
Voyager
Options
If you know how to use ADB run the command adb shell dumpsys battery, at the bottom of the script you will see mSavedBatteryAsoc, this will be your battery health percentage
0 Likes
Star_girl
Hotshot
Options
If you ask Samsung via feedback on the help page, I think they will be able to tell you what to do.
0 Likes
Alizmnp
Journeyman
Options

Hi I have this problem to.

My device is Galaxy A05s

Screenshot_20240423_185610_Samsung Members.jpg

0 Likes