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Original topic:

Battery Drain on Galaxy A33

(Topic created on: 02-12-2022 06:57 PM)
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Galaxy A Series

I have seen that all the users of the Galaxy A33 (including me) for months have problems with the battery.

 

On average we usually have a 4-5h SOT with a 5000mah battery. Some users comment that this problem arose from an update in June (I bought it in September).
 
Is it known if Samsung is working on a solution? I have already tried to do a hard reset but the problem persists.
 
Thank you!
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1 REPLY 1
MordeL0L
Big Cheese
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Galaxy A Series

Hello @Diego_LittleLion ,

First of all, this is the Samsung community forum in Spain, if you were looking for support in English I think you might be looking for this forum -> https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Anyway, it seems to be a problem related to the update, possibly one of the latest security patches.

Possibly they are already aware of this and will be working on a hotfix to fix it as soon as possible.

I was just going to say if you could try a soft-reset or a hard-reset, but you've already done that... you'll have to wait.

Best regards!