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Original topic:

Battery drain on A33 5G

(Topic created on: 03-12-2022 01:11 AM)
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Galaxy A Series

I have seen that all the users of the Galaxy A33 (including me) for months have problems with the battery.

On average we usually have a 4-5h SOT with a 5000mah battery. Some users comment that this problem arose from an update in June (I bought it in September).
 
Is it known if Samsung is working on a solution? I have already tried to do a hard reset but the problem persists.
 
Thank you!
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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy A Series

Can you use your phone from 💯% to around 15% and then go into Device Care and into the battery section that's shown all the usage 

Screenshot that page with also using the scroll capture option to show All the apps including the phone's top status bar and then post that here so we can get a better handle on what's going on in your phone @Diego_LittleLion 

Thank you..

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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