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Audio cut-off every 5-7 seconds and playing again

(Topic created on: 07-05-2024 05:03 AM)
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legarum
Apprentice
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Hello!
After the latest update of my A72 I have a problem with any audio (Music, Youtube, any video from gallery). It is playing but every 5-7 seconds the sound cut-off happens for 1 second and then continue playing.

What I did try:
1. Cleared cache of Partition
2. Tested dynamic in Members app - the cut-off also happens there
3. Tried to open in Safe Mode - same result

What can be the problem and what can I try? I know that I can do a factory reset, but that's the last measure that will require huge amount of time to save all the data etc.

17 REPLIES 17
legarum
Apprentice
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I actually even did factory reset now and it didn't help...

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WheissRS
Student
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Hi sorry for the late answer, my week is going crazy haha
Honestly i have no clue, later in that same day it was fine and i was listening to music while working until i needed to put off my earbuds, 10 mins later i took it from my pocket then i noticed it restarted itself on the meantime and the problem came back, it took all of my self-control to not toss it on the ground.
Later on the night when i got time i tried to force stop each app and tested one by one to see if changed anything, nope, just wasted my time. I transfered my whatsapp into my really old Motorola and stuff it on the drawer for the time being.
Now that i retrieved it to log-in i tried again and now the music isn't even playing, but the sound notification of me logging in into the samsung website worked fine.
I'm quite disappointed with the lack of answer, but to be fair i can imagine they have the hands full with the A23's dying left and right and the whole OneUI 6.1 fiasco, so i honestly think it will take a long time for this to be fixed by itself. I'm more of a desktop person than a mobile one, but i think i will learn and YOLO try to flash&root into another SO on the weekend when i got more time.
Cheers and good luck!

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legarum
Apprentice
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Ahh, thank you so much for your detailed answers! I hope you week got a bit better :smiling-face:

I also don't have any clue...

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Mas12
First Poster
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Hi
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Members_ZSnBGHb
Student
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Hello did you find any solution I have same issue

rezatxe
First Poster
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Happening on my A52s as well all of a sudden. Sound get cut off every 1/2 seconds. Only works fine with bluetooth earbuds

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Members_yGcNFAy
First Poster
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Having the same problem. I use A34. Yesterday i updated. It has android 7.1. I usually play through dac converter to 3.5 mm jack. I can't listen to any music in peace. It just cutting out after 5-8 seconds. Annoying 😑  Couldn't find any solution yet

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Members_GnoocLl
First Poster
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Same problem too, only works with bluetooth headphones. 
Has anyone tried to replace the sound module of their phone? 
https://phonedepot.ch/gb/samsung-galaxy-a52-a52s-5g-speaker 

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