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Apps preventing proper charging

(Topic created on: 24-11-2021 08:30 AM)
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Snibbers
Student
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I have an A70 which is two years old but the battery was replaced after one year (nothing was wrong with it, it was done as a courtesy when I had the screen replaced).  
Recently, my phone stopped charging no matter what chargers I used. I did a full factory reset which seemed to help, but it happened again when I started re-loading my apps.
Now I have to put it into safe mode, 'kickstart' charging by connecting it to a laptop, and only after that (and removing the latest app) will it charge normally again.
SO frustrating as it's happening whenever I install apps I used to use regularly (e.g. British Airways app). Any advice please as I can't continue to risk the phone not charging every time I install an app?
Thanks
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2 REPLIES 2
xSteveuk
Mastermind
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Hi,
This maybe helpful to you

What to do if your phone is not charging

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/#:~:text=....
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Snibbers
Student
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Thanks - did all of that before the last option of the full factory reset. 😔
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