20-03-2020 08:46 PM
Hello!
As the title suggests, my Ohio e has been closing apps and going to the home screen automatically. I can assure you that it is NOT me who is doing this as my thumb or index finger never goes anywhere near the button.
It'll happen when I'm scrolling through Pinterest, Twitter, using Message+, etc.
I've tried to reset app permissions, clear app caches, and nothing has worked so far. What more can I do outside of a factory reset (which might not even fix this issue?)
Thank you for your help in advance!
03-04-2020 08:23 PM
Restarting my phone in safe mode didn't help. I had to hold down the volume down and power button for the option to show up, but the diagnostic tool never appeared.