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app to connect galaxykw10 to my phone

(Topic created on: 15-03-2023 10:47 AM)
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Pamhammond
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13 REPLIES 13
keith30
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Look in the Galaxy app store or Google play store and search for what your looking for.
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AntS
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Hi @Pamhammond!

 

Which phone are you wanting to do this with?

 

And I'm not sure what you mean by "galaxykw10". 😕 Can you give a little more info?

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JAMES4578
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@Pamhammond   There are KS10 Smart Watches but not a Samsung product  and would not be an obvious choice for the S23,though possibly another model.  Anyway if applicable app for that seems to be  H Band and would need to connect via Bluetooth.

otherwise can you clarify?

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Pamhammond
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My phone is galaxy A23
Watch galaxysmart watch galaxy kw10 I deleted the app I had on my phone in error. It was linked something
But I can't find it in Google play
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Pamhammond
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Thanks for your help
Pamhammond
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The app needed to connect my galaxy watch to my galaxy phone is
Linktohealth, but I can't download the app
AntS
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No worries, @Pamhammond

 

This the app? https://play.google.com/store/apps/details?id=com.king.world.health&hl=en&gl=US 

 

Any error messages you're encountering when trying to download it? If so, what do the error messages say?

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Pamhammond
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The icon is on my phone but I can't open it
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AntS
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Just installed it and tried it on my S10, and it does the same for me: just closes when clicked on, and occasionally with this error message:

 

Screenshot_20230321_155550_Device care.jpg

 

 

And looks like it's happened to a few folks since the end of 2022/beginning of 2023 judging from the reviews:

 

Screenshot 2023-03-21 153712.jpg

 

I can't tell if it's just with Samsung phones though.  😕

 

There's a developer contact email on the PlayStore page: wangl@king-world.cn , and it might be worth getting in touch with them by that email for further advice, @Pamhammond.