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Annoying contradictory software update information

(Topic created on: 18-02-2024 01:28 AM)
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shuff1
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The Security and privacy feature in settings is telling me I need a security update.
 However, when I checked I get a "Your software is up to date" message.
I then go back to Security and privacy and the "you need a security update" message is still there.
I have one ui version 5.1 with a security patch update on the 1st Aug 23
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13 REPLIES 13
BasicZero
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It might be under Google security updates, it's found under software in about phone, then Google play system update.
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arianwen27
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That probably means Samsung has an update for your phone, but your cell carrier or some other factor isn't letting you get the update yet
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shuff1
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Thanks for the replies so far.

The security update has an exclamation mark next to
"Security update 1st Aug 2023" When this is pressed it takes you to a software update page where it tells me my software is up to date with UI version 5.1 with a security patch update on the 1st Aug 23.

Is this the most recent version?

My Security is taking me to a page for a required update, but that page is telling me my system is up to date.
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Robin999
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What specific model do you have? You can also force an update via Smartswitch if needed. UI 6.0 is available for the A series so need to know what phone you have.
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shuff1
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Thank you, it's an A71
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Robin999
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Unfortunately I don't think the A71 was due to receive that update. Is it definitely a security update and not a Google Play System update? A screenshot would be helpful. Try wiping your cache partition to see if it clears the problem

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

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shuff1
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Thanks, it's not a Google Play update. Will try to clear the cache later.
Will the phone's security be compromised without the UI 6 update?

1708248968223_1708248968211_0.jpg
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Robin999
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Thanks for providing that. Is your phone UK spec model or was it purchased abroad? I think India had a September 2023 update and AFAIK that was the very last update for that phone.
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shuff1
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Uk spec
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