I'm using a samsung A40.The last update i received was a january security patch, which i received on feb 12th. Android 10 was officially released in most eu markets on march 16th. Since then, I'm checking for the update notification. When i contacted the customer care, they told me i would receive the update in april. And now the samsung members android 10 notice has been updated saying A40 has been updated to android 10 in march. I'm using a latvian set. The csc code is SEB(baltics). How can they publish that update has been delivered in the members app, without updating all of the devices?
i also don't get android 10 update for samsung galaxy a40 phone.I live in lithuania
Did you contact the customer care?
Check the one ui 2 notice and see whether the device is marked as updated to android 10.
yes, i checked the device had to update this month but after looking through the samsung members the update has already been released in march.But i didn't get it.o contact the service center i don't know how
but are you also using samsung glaxy a 40? Haven't received an android 10 update as well?
I'm using samsung a40 and i didn't received the android 10 update.
I haven't recieved the update either
A few questions....
Was your phone purchased directly from Samsung or from a reseller or a Network ?
Was your phone imported from another country to use in your own country ?
The answers to these questions can determine if and when you'll receive the update.
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I recieved the update on 17th april. As per official statements the update had been released on april 12th. The updates are in batches, so it will differ 4-5 days.
@Anonymous User hi evans i live in the uk and have a galaxy a40 got android 10 on thursday some updates for my device i dont get right away the january security patch i waited 13 days for it to finally reach my phone and that was me checking everyday in the software update section i was on asking about it and was told samsung update phones in waves and batches so that it doesnt over load the update servers all u can do is try be patiant.
Edit... @Anonymous User i never seen your post saying u had recieved the update.