A9 Phone sound and brightness drop help plz

[Steeltuff73]

My A9 is dropping brightness and sound at the same time

It'

s not adaptive brightness as it's off think it started after last update..

Can someone please explain thanks.

[AsadM]

Hi @Steeltuff73 

Thanks for reaching out. Are you experiencing this on any particular pages or apps? Is the software on your phone up to date? You can check this by going into Settings > Software update.

[Anonymous User]

Are you gaming while that happens or something like that? It usually happens if the device overheats

[Steeltuff73]

I am playing games when I noticed it and the phone is quite hot 🔥. How do I stop this from happening.