A72 touchscreen issue

[Bigslime96]

Touchscreen issue A72

A725F

8GB RAM/256GB version 

[ChrisP88]

@Bigslime96 Could you provide any more specific details on the issue, please? This will help other users help you with this fault.

You can also find some general troubleshooting here-

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-galaxy-phones-touch-screen-does...

[Bigslime96]

After the July patch my touch began freezing

Soft reset helps but not 4 long

I think It's a software problem cause I got 2 A72 phones at home with the same problem 

[BandOfBrothers]

Hi @Bigslime96 

My suggestion is to run the diagnostic tool in your Samsung Members App to see if this highlights any issues.

Also try Safe Mode  > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If your using a screen protector or privacy screen protector then some variants are known to cause potential dead spots.

But if not and this is software related then I'd urge you to send feedback via your Samsung Members App under the GetHelp section.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Bigslime96]

Sir let's not waste each other's time 

We both know this is useless