A72 galaxy frozen screen

[Zooch1970]

This phone keepd on frozen a few minutes being on. Software updated 3 days ago. Cannot find a solution. No new apps added.

[BandOfBrothers]

Hi @Zooch1970 

I'm sorry to hear about the issues your experiencing with your phone.

Please try >

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• Back up and factory reset.
• Ask a Samsung Service Centre to take a look at your phone.

I wish you all the best. Take care.  😎 

[Bigslime96]

Still have this problem?

[Bigslime96]

Still have this problem?

Cause I got the same problem on my A72

[Bigslime96]

Doesn't help sir

Samsung ***** up the display drivers I guess

Cause putting a new flex cable also doesn't help