Hello there I have been having a problem with my A71 camera every time I try to take a photo the app always crashes I have tried to clear the data off the app but still no solution has anyone had this problem and is there anyway to fix it with having to factory reset my phone?
@DTri Hi, try Reset settings, within the Camera app settings. Putting the phone in Safe Mode is the next thing to do and check if the problem persists. Try installing another Camera app from Play Store and check if your camera works. Greetings.
@DTri,Hello, if you have tried all the steps indicated and have not managed to solve the problem, you may need to Reset the terminal to factory values. Make a backup, but don't use it to restore your phone. Best regards.