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A71 unable to download app from Google play

(Topic created on: 25-07-2021 07:11 AM)
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SimonQ
Apprentice
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Hi, having trouble installing on Samsung A71 gets to installing stage then at 85% gives up with unable to install try again. I have cleared all cache and data as suggested but still not installing. I have installed successfully on my Samsung tablet and connected with data on Dropbox, am I missing something? Cheers Simon 
4 REPLIES 4
LiquidSnake
Big Cheese
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I suggest clearing the phone system cache. Just search how to clear phone cache A71 and this should fix the problem 😉
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SimonQ
Apprentice
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Well, cannot even get to restart screen to choose to clear cache, using vol up+start button after shutting down phone and its just restarting cannot understand this at all.
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Pugs1957
Samsung Members Star ★
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Since Android 11 you need to be caonnected to a PC to access Recovery.

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SimonQ
Apprentice
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Looks like going to have to get refund for "awallet " app then shame it's the only one on the whole of Google play that I chose 🙃
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