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A71 Samsung Notes issue

(Topic created on: 22-11-2020 09:55 PM)
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Tymosh4uk
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New version of Samsung Notes lags and freezing on my A71. I've try to reinstall, cleare cash but problem is not solved... What can I do with that? 

And it drain battery very fast 😐😐😐

And problems with synchronization 

 

4.1.04.16

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9 REPLIES 9
calebw
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well you could try downloading the previous version via APK
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Tymosh4uk
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And it will be automatically updated via Galaxy Store 🤥

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BandOfBrothers
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It may not be the Notes app @Tymosh4uk 

 

My advice is to first try clearing the cache files of your phone's system files. Turn the phone off and then from a set series of button presses go into the phone's system files and clear the cache files.  No information is lost this way.

 

Try putting the phone in Safe Mode to see if this is a rogue downloaded app causing the issue.

 

In regards to using an apk please be very careful if you consider this because they are not from the sanctity of the Playstore and some can be badly written causing issues or in the extreme contain code to capture the information from your phone.

 

A Samsung Experience Store or Samsung Service Centre can take a look. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tymosh4uk
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I have try that. Only hard reset left. I can't install no other apk version, only the latest. It's so weird!!!

 

Tymosh4uk
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 And I have this synchronization bug

Screenshot_20201123-093323_Samsung Cloud.png

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calebw
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the only thing I can say left is to install Google keeps/google notes
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calebw
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move all files to that note app
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calebw
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and unstall Samsung notes
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Tymosh4uk
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Hard reset helps me. Thanks to all for support. It was my bad...

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