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A71 hangs

(Topic created on: 29-10-2020 01:59 AM)
1305 Views
Dhvaniverma
First Poster
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Hi All, I have purchased my A71 2 months back. It is working all good except it hangs and unable to play video or any sound after that until I restart my phone. It happens lots of time. Very first time it won't play on social media and then I am unable to play on my phone as well. Is anyone there facing same issue? PS. My phone, software and are up to date with all updates. #A71#videoplayer#hang#help
2 REPLIES 2
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antony9955
Apprentice
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I would be sending it back to Samsung as that is a software issue and it will be covered by your warranty, hope this helps.
coollikeice
First Poster
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hello can you help me my phone a53 5g always hanging i cleared cachs all the time but still hanging my phone