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A70 screen will not dim/USB connection.

(Topic created on: 18-08-2019 12:14 AM)
112049 Views
AndrewTanner
Journeyman
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Hey,

 

I've noticed a problem with my A70 regarding trying to dim the screen when locking manually or expecting it to lock after screen timeout.

 

Basically, my phone won't sleep, at least not whilst charging. I spent a good while playing around with settings on my phone, such as timeout and lock screen settings. I also powered off the device but no luck.

 

After trying to figure out the problem further I discovered that the notification tray is being constantly updated every few seconds swapping between "Android system USB connector connected" and "Android system USB connector disconnected". So presumably this is what is keeping the phone awake as it thinks it is being constantly connected and disconnected from source USB source. I cleaned out the USB port but it was pretty clean to begin with. I'm not getting any notifications regarding any moisture detection.

 

The A70 charges just fine (though sometimes there is a slight delay to it recognising being plugged in) and it seems that the USB tethering interface is working well as I can use the remote debugging feature in Google Chrome (for web development purposes) just fine. As far as I can tell, there are no actual issues with the USB port - it functions as I would expect.

 

The A70 was last updated on the 14th August to "Security Patch level: 1 July 2019" and looking over the log of updates I see that "The charger/USB port's moisture detection algorithm has been improved" - so someone somewhere has been looking at this feature and I doubt it coincidence that my device has just developed a fault, given that I've not had it anywhere near moisture or excessive dirt.. and the port still actually works!

 

I've also tried Safe Mode but the issue persists. Also, if I power the device off, then plug it into the wall, power it on, the notification issue stops... until I unplug it/switch off the wall socket - then it comes back again.

 

Anyone else having similar problems?

556 REPLIES 556
ALUCARD27
First Poster
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well guys i have great news .after you deal with the usb connector connect disconnect

something greater is coming up

for those you have upgrade to android  10 you fuc....ed the mobile will face massive battery drain the battery will be off in 2 hours with the same use i did before the battery was 60% end of day.now in 2 hours is gone...congratulations to all sumsung support lads which are not giving any tips ....i dont think is worth anymore buy those products.

PS all mobiles will face that after the upgrade to androind 10

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Tblizz
Student
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Hi..after typing in that #*08 number thing in the phone keypad it would work for a while then come back ..I kept doing it for a week or more then it stopped for a few weeks.. came back for one day then stopped again and hasnt done it in about 2 weeks

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Jmrbailey1986
Journeyman
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Hi how do I change that setting to stop it walking my phone up constantly??

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thewhitty
Journeyman
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has it come back since that application?

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thewhitty
Journeyman
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has it come back again?

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usb1
First Poster
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same case!!!
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avdylkrasniqi
First Poster
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Same issue here with a50!!!

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abirsaal
First Poster
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HOW DID YOU TURN THE NOTIFICATION OFF

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Jmrbailey1986
Journeyman
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You can't turn it off there is an issue with some software also you need an internal part replacing. Only fix is to send it off to be fixed by professional's.

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thewhitty
Journeyman
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As mentioned earlier is the thread. I've tried everything. Nothing worked (reset, cache wipe etc) until another user had used electrical contact cleaner. Spray the connector area.

 

It's been fine since I tried that.

 

https://www.homehardware.ca/en/150g-electrical-contact-cleaner/p/8618888