A52s youtube playback

[A52suser]

Whenever I'm watching a 4k 60fps hdr video on YouTube, it automatically sets the quality to 480p. It plays it at 2160p for a couple of seconds and then goes to 480p and I cannot change it to anything higher than that. 

[Glenntech]

Have you set the picture quality on your YouTube App
If its set to auto, the the signal quality will determine how it plays.
If you open YouTube.
Go into the settings
Go into video quality settings
Then you can set the preferences for WiFi and mobile network
Though if you don't have a great mobile network signal. Videos will stop and buffer on the higher quality settings

[A52suser]

It's not to do with the signal quality, I have 500mbps and the quality is on highest quality. It literally just goes to 480p and then doesn't give me the option to increase it, as in the options for 720p and above have disappeared. Only happens on 4k 60fps hdr videos.

[Glenntech]

Check your settings as I posted above.
Is the video posted recorded in 4K 60 fps
If they have uploaded in a lower format, then that will be what it's streamed in.

[A52suser]

Yes it only happens on every video that is recorded in 4k 60fps hdr, it streams at highest quality for 3 seconds, then switches to 480p with options higher than that simply dissapearing. Video quality is set to highest on data and on WiFi

[Glenntech]

Strange.
If you go into the YouTube settings
Go into Data Saving.
Are any of those options turned on?
Maybe go into the phone settings. Go into Apps.
Then storage. Go into YouTube.
Try clearing the Cache

[A52suser]

I have. I have just been informed that it is a youtube problem and they are aware. Hopefully this will get the issue more traction!

[Glenntech]

Ah great
Panic over.
Nothing worse than trying to watch videos in low resolution

[A52suser]

Yeah here's the message I received