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Original topic:

A52, Stuck on lockscreen

(Topic created on: 26-11-2021 04:58 PM)
Magicc00
First Poster
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Galaxy A Series

I have the galaxy A52 model for a month now. I updated my phone to the latest version a few days ago, and since then I have a problem that keeps me stuck on the lockscreen. It doesn't always happen. Whenever I try to unlock the screen, whether with a PIN or fingerprint method, it just gives me a black screen or sometimes nothing happens. However, (after I enter the PIN or scan my finger) when I go to settings through the edge panels, I manage to unlock the screen. It's also possible to unlock it with the emergency calls. It all started after the latest update. Does anyone else have this problem or know how to fix it?

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Solution
Ventor
Samsung Maker ★
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Galaxy A Series

@Magicc00 ,Hi, trying to apply Wipe cache partition and Repair apps, from Recovery mode, would probably solve this problem.Here how to proceed with caution, greetings.

https://www.youtube.com/watch?v=sa9nYYQjOxc

 

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4 REPLIES 4
xSteveuk
Black Belt 
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Galaxy A Series
Hi
This page maybe helpful to you

My Galaxy smartphone has frozen, how do I restart it?

https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i....
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Solution
Ventor
Samsung Maker ★
Options
Galaxy A Series

@Magicc00 ,Hi, trying to apply Wipe cache partition and Repair apps, from Recovery mode, would probably solve this problem.Here how to proceed with caution, greetings.

https://www.youtube.com/watch?v=sa9nYYQjOxc

 

View solution in context

Magicc00
First Poster
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Galaxy A Series

Hi, Ventor. Thanks for your help. It seems it resolved the problem.

Ventor
Samsung Maker ★
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Galaxy A Series

@Magicc00 Hello, I am very happy that it is solved, greetings.

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