search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Original topic:

A52 5g

(Topic created on: 11-05-2021 03:22 PM)
K44L
Explorer
Options

‎11-05-2021 03:22 PM in 

Got a replacement for the a52 5g and yet again having voice issues. Is this a common software problem that these phones have as i was having the same issues with the first one to!
0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options

‎11-05-2021 03:44 PM in 

@K44L: I'm sorry to hear that you're having issues with your replacement Galaxy A52 5G. Please can you provide further details of the issue? Are you experiencing the problem while on a call, using the phone mic? If you switch to Speaker, do you notice an improvement? To test the hardware, please open the Samsung Members app > Get Help > Interactive Checks > Mic, and run through the on screen instructions. Can you hear yourself clearly during this test? 

0 Likes
K44L
Explorer
Options

‎11-05-2021 03:49 PM in 

If i put it on loudspeaker i can hear the other person.. however on a normal call i cant. Now this is the second phone which i have received and the same issue is occuring again.
0 Likes