a51 entirely blocked - just bought it

[MarcNordin]

cannot be deactivated

swiping doesn't work anymore

bixby message popping up constantly

[Aklima]

Hi,
have u tired factory reset ??

[Zabih]

restart the phone if it does not work take the sim card out and see what happens
if no luck then factory reset
if it doesn't work then take it back where you bought it from

[strawberry cake]

@MarcNordin 

hello

try removing the case if there is,

press and hold the power + volume down keys for 10 seconds to restart the phone

thanks