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A51 can't hear callers

(Topic created on: 23-08-2022 06:21 PM)
449 Views
mimble
First Poster
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Driving me mad. 80 % of my callers can't hear me but I can hear them. So annoying
Please help
2 REPLIES 2
Andrew2735
Pioneer
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Sounds like your phones Microphone may be faulty.

Message Samsung on twitter for help as they are often fast to respond.
ChrisP88
Moderator
Moderator
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@mimble Before going ahead with a repair, we would advise you to go through some troubleshooting and tests. 

From the Members app > Diagnostics (view tests) > and go through tests from here.

You can find some further troubleshooting here-

https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-galaxy-...