24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
06-03-2020 06:15 PM
06-03-2020 06:41 PM
Is that Update for the Uk, or do you know the uk update time please?
06-03-2020 06:53 PM
Eagerly awaiting it to drop in the uk please.
06-03-2020 07:34 PM - last edited 06-03-2020 07:34 PM
I also had the update (in the netherlands) the Bluetooth is working as it should.
06-03-2020 10:10 PM
Cannot believe it. Also available in Slovenia.
I waited one month with downgraded firmware. I will wait a little longer to get feedback from you guys.
06-03-2020 10:31 PM
i was having same problem when i did update. bluetooth cutting out/stuttering. found solution today i just turn wifi off while i'm using bluetooth and that solves the problem, no cutting out or stutter at all.
07-03-2020 03:32 AM
i have the same problem!!
How can u install new update??
Mine says its up to date, but your update is different than mine
07-03-2020 07:50 AM
07-03-2020 07:58 AM
Any Feedback on new update: PDA A515FXXU2ATB1 and CSC A515FOXM2ATB2
Bluetooth Audio is working? Any other problems or fixes?
Waiting for your feedback. I downgraded to first ASKJ firmware and disabled updates. So I need your feedback.
07-03-2020 09:00 AM