24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
01-03-2020 09:47 PM
In Germany
01-03-2020 09:48 PM
02-03-2020 04:31 AM
Problem solved with new update in UAE...
02-03-2020 09:30 AM
Have u tried?
02-03-2020 09:31 AM
I heard febuary 13 update is giving issues although I haven't gotten yet.
02-03-2020 09:32 AM
Which update did you get? And did it fix the bluetooth issue?
02-03-2020 11:25 AM
02-03-2020 11:28 AM
02-03-2020 12:38 PM
1 fab 2020 A515FXXU2ATA8.....NOW ITS WORKING GOOD.......wait until you got official update from samsung.......in your region...
02-03-2020 02:12 PM
I just got my A51. The software is the latest. And it still happen