02-07-2020 04:16 AM
Once in a day screen is always on even when i press power button and i need to switch off phone and then it works fine. Previously phone was getting hang but since 2-3 days hang issue is not occuring
02-07-2020 08:24 PM
If this was my phone @Vaibhavi I'd put the phone in Safe Mode which disables downloaded apps but leaves the stock ones working and then see what happens.
If it does stop then one or more of your apps are causing this.
If it continues then consider backing up and removing any relevant Sd card and factory reset as a last resort.
A Samsung Experience Store or Samsung Service Centre can look at it.
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "