30-03-2020 12:40 AM - last edited 30-03-2020 12:42 AM
Hi,
My Galaxy A50 had absolutely no problems before the last update (March 28, 2020).
After the update, my phone works very slowly and my memory fills up with itself, 63/64 GB. While the size of my files is 24GB.
Someone has the same problem? or other problems?
Thank you.
Solved! Go to Solution.
30-03-2020 05:05 PM
Another thing you can do is a Factory Reset, I had a similar issue with my A10 and it sorted it. Before though, make sure that all your data has been backed up via either Google Account, Samsung Account or Smart Switch. Also, please remove both Samsung and Google Account from the phone. Then for the Factory Reset: Settings > General Management > Reset > Factory Data Reset > Reset > Delete All > If you're signed into a Samsung account, you'll need to enter your account's password, then tap OK.
30-03-2020 09:07 PM
29-05-2020 01:13 PM
How is this deemed solved??
10-01-2021 12:14 PM
Hey brother am also facing the storage problem from last march update and still can't figure out what's wrong!!did you find the solution or we both have to degrade phone software to before march 2020 update ??
10-01-2021 12:15 PM
Pls reply ASAP mate if you found the solution !!