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A50- fast charging not working

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First Poster

My phone fast charging is not working and I have buy a new charger too!! It's still same thing

8 REPLIES 8
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Moderator
Moderator

Hi @Abayomi. Is Fast Charging enabled? This is found in Settings > Device Care > Battery > Fast Cable Charging. If it is, try charging your phone in Safe Mode. To activate this, restart your phone but whilst it's powering up, keep the 'Volume Down' button held until you reach the home screen. If done correctly, Safe Mode will be displayed in the bottom left corner. If your phone still isn't Fast Charging in Safe Mode, let me know.

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I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast

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Did you ever resolve this? My wife's A50 is only charging slowly (with the original charger that she has always used). It is less than a year old.


@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast



@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast


 

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Have you gone into the device maintenance, which is available in the mobile device settings. It really useful, as a start to run a diagnostic alternatively you can always call the Samsung support team on 0330 726 7467 that can run through alternative options. Hope this will help
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Still it showing cable charging. fast charging not working. please help me sir/madam

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I would also recommend, that you try charging from an alternative electrical socket. Often, we always use the same socket. Secondly, try a different charger as a test.

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@ghuffo wrote:

Did you ever resolve this? My wife's A50 is only charging slowly (with the original charger that she has always used). It is less than a year old.


@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast



@UmerMalik wrote:

I have checked fast charging is enabled 

It's also in safe mode but still it isn't charging fast


 


 

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My S8 stopped working and is now charing reallu slowley, I have purchased 6 new charges yet nothing.  The Samsung original charging plug appears to be completely dead.  I found this link on ather group which maybe of interest.  It appears to be a known fault

https://eu.community.samsung.com/t5/Other-Smartphones/S8-Fast-charge-stopped-working/m-p/473698#M168...

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