07-04-2020 04:05 AM
Since yesterday, my phone will not play any audio on the external speaker. Then I also lost audio for the incoming call. The mic has also stopped working. The only way I can hear media audio is via BT headsets. I can't hear anyone, in a call, when using BT headsets And they can't hear me either. Wired headsets don't work either.
When I play a video without BT headsets, the speed it plays is always high. Regardless of where I stream the video from, that includes youtube app as well. The locally stored videos will not play either, without the headsets.
I have also noticed that when I plug in the wired headphones and then try turning on the FM radio, it prompts me to connect the wired headphones. This means the phone is not detecting the insertion of my headphones. This also means that this problem could be related to a faulty headphone jack.
Currently, we are in lockdown and I can't get it checked for another 3 weeks. Any help on this would be greatly appreciated.
I have done a full factory reset but that made no difference.
28-05-2020 09:19 AM
28-05-2020 09:27 AM
Yeah, I finally got the nerve to reset the phone to factory settings (erasing all data) and restored the last back up. Now it works fine.
It takes time to setup the device with exact settings but definitely worth it!
31-05-2020 09:18 PM
Audio jack isnt working on my phone today... has anyone had a solution for this yet?
28-06-2020 10:13 AM
28-06-2020 10:15 AM
09-07-2020 12:14 PM
I have a similar issue here, i have changed the dock port board and cable but no change ...
Did you managed to fix it?
29-07-2020 02:15 PM
Hi! I just experienced the same problem today,
I have been playing a game (audio on) then my alarm went on and dismissed it, right after, the whole audio was gone.
Hopefully someone can help us.
03-02-2021 11:40 AM
Solution: Switch OFF phone, Turn it on again after few sec. 10sec.
After turn on. When samsung logo appear. Press Volume + Up button continue till Phone Start.
Enjoy. 100% Working.
Its Software Problem Caused by Charging with Fast Charger of other Brands
08-02-2021 03:22 PM
do you mean 1 button only? volume up button?
just try but the problem still exist
24-01-2022 05:39 AM
I have same issue from yesterday night .
Please help me
Give me any advice please