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A42 5g Wifi

(Topic created on: 25-07-2021 05:18 PM)
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First Poster
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Hi,

I have just bought a brand new A42 5G. I am very happy with the phone apart from the Wi-fi.

The phone will connect to a Wi-Fi network fine, however at seemingly random intervals the phone will show an exclamation point by the wi-fi symbol. This reports "connected without internet" despite everything else on the wi-fi network having internet connection.

The only way to get the internet to work again is to move closer to the nearest wi-fi access point for stronger signal. This happens roughly every 5-10 mins.

I have already followed the usual instructions online including resetting my network settings.

 

If anyone has experienced this issue before or might know how to fix it, I would be very grateful.

Elliott

2 REPLIES 2
amyan
Explorer
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Wow Elliott I can not believe it thank you buy
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Pugs1957
Samsung Members Star ★
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Although other devices are working rebooting your router may well help.
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