Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

a34 have 5g issue..

(Topic created on: 20-03-2024 09:51 AM)
242 Views
Harish Bhatti
First Poster
Options

I have issues from the purchase period

5g is not fully functional 

Do check please i already highlighted to team using members app , i have gone through internet many users are facing too.

Also shared Logs but no good response from there end yet.

Please provide resolution via OTA update. 

 

0 Likes
5 REPLIES 5
Robin999
Samsung Members Star ★
Options
Can you confirm:

You are using A34 5G model and that the handset is UK spec.
You are using a 5G SIM Card as supplied by your network
You have spoken to your network provider regarding this.
0 Likes
Piper123
Samsung Members Star ★
Options
Likelihood is that 5g is not provisioned in your area? Or only in part.
0 Likes
Harish Bhatti
First Poster
Options

As i am using Jio 5G SIM

Jio has provided one single network to all users

Person sitting next to me is using 5G Unlimited but my 4g is used

Only 5g works for few seconds. 

I am using MADE IN INDIA products as per Box.

0 Likes
Harish Bhatti
First Poster
Options

5G is Working Fine in my area as 5g network as come

I also used 5g but short time always

 

Its automatically get switching based on what? I dnt know.

0 Likes
Piper123
Samsung Members Star ★
Options
Jio is an Indian network, you are in the UK / EU forum.

Suggest you link in to the Samsung India Forum?
0 Likes