03-03-2020 04:45 PM in
My Galaxy A30 recently got the new android update : 10.
I was really excited to discover new features, and the improvments Samsung made concerning battery usage.
But I discovered later a huge problem, the phone gets occasionally disconnected : network bars are full but it's actually offline : not possible to receive calls and mobile data stops working.
The solution I found was to start airplane mode on and off and the network is restored. But few minutes/hours later the same problem is back.
Is anyone facing the same problem?
And is Samsung aware of it?
Please share your experience and tell me more about the topic if any of you got the same phone and got the update.
Solved! Go to Solution.
26-04-2020 08:09 PM in
Here I am again. Today I tried something new, I removed the SIM card from 'slot 2',
the remaining card seems to be working fine (2 hours non stop).
Please notify me if you could try the same thing, share your results.
03-03-2020 06:00 PM in
03-03-2020 08:22 PM in
Thanks for your repsond,
No particular location, the problem happens everywhere.
I tried removing the case but nothing changes.
Both my sim cards drop, I guess it's not likely both have the same problem at the same time.
The problem just happened again and this is really annoying 😞
05-03-2020 03:58 AM in
11-04-2020 09:36 AM in
I'm also facing the same issue, the device was working fine before the update. Can Samsung fix this issue as it's really annoying. I have to restart my phone for it to work again.
22-04-2020 01:06 PM in
Same problem. Worked fine before last update. Now full bars no network connection. I can't even do internet calling. My network provider says my phone is not reading the SIM card. SIM card works fine in husband's phone. This is infuriating! I'm on an island with a 5 week 24 hour/day quarantine and can't contact anyone. THIS NEEDS FIXED NOW!
22-04-2020 02:03 PM in